Don’t worry as I have a few suggestions which should help you resolve this issue. Use the following steps to perform a hard reset on a computer: Message 3 of 7. My answer to your questions are as follows: Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. This site in other languages x.

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Microsoft ISATAP Adapter 5- code 31 – Windows 7 Help Forums

Jeff Dec 31, Sorry this didn’t help. Great microsooft post – solved my issue thanks. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. If you have paid this for the retail copy, then I would suggest you contact our HP phone support to order a set of recovery media for your PC.

I have the same question Click on Starttype Device Manager in isatp search box. Just delete the profile Windows has for your wifi and reconnect. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. Thanks mate, i will give it a try! Any help would be Here’s a related HP Forum post which seems to have helped others: Windows 7 Ult, Windows 8.


If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

I understand you are having issues with the network drivers not working on your HP notebook. Originally Posted by chev Message 4 of 7.

How satisfied are you with this reply? I tried emailing abest2serve fter filling in the form as you suggested, had no response. Message 5 of 7.

Message 1 of 7. In the meantime, let’s try these steps here: I have had big issues with this laptop since I purchased it back in You can follow the question or vote as helpful, but you cannot reply to this thread. Have you recently made any software or hardware changes on the PC before the issue started?

My answer to your questions are as follows: If you have any troubles, let me know and I will do my best to help! I need any help, it will be much appreciated EDIT: I am getting a code 31 which states “This device is not working properly because Windows cannot load the drivers required for this device” I have tried updating the driver -It tells me I am up to date The option to roll back the driver is greyed out I have tried adding the legacy software -It seems to install without issue, but the error and yellow triangle with!


It sounds like you installed a driver for your wireless network adapter from Windows Update always a bad idea. Mocrosoft I understand you are having issues while connecting to the internet.

Microsoft ISATAP Adaptor, what is it?

Message 3 of 7. The time now is By using this site, you accept the Terms of Use and Rules of Participation. Alright, here it is.